Shipping Policy

At Mizzy, we work with trusted international suppliers to bring you high-quality products at competitive prices. Because of this, your order may be shipped from one of our global fulfillment centers.

Processing Time

All orders are processed within 1–3 business days after your payment has been successfully confirmed.

Orders are not processed or shipped on weekends or public holidays.

Estimated Delivery Times

Estimated delivery times vary depending on your location and the shipping method selected at checkout.

• United States: 7–15 business days

• Canada: 7–18 business days

• United Kingdom: 7–15 business days

• Australia: 7–18 business days

• Europe: 7–18 business days

• Other Countries: 10–20 business days

Please note that these are estimated delivery times and are not guaranteed. Delays may occur due to customs clearance, weather conditions, carrier disruptions, holidays, or other circumstances beyond our control.

Shipping Costs

Shipping costs are displayed at checkout before you complete your purchase. From time to time, Mizzy may offer free shipping promotions.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number.

Tracking information may take 2–7 business days to update after shipment.

Multiple Shipments

If your order contains multiple items, they may be shipped separately from different warehouses. You may receive multiple tracking numbers, and your items may arrive on different dates.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by your country's customs authorities. These charges are the responsibility of the customer.

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

If an incorrect address is provided and the order has already been shipped, Mizzy cannot guarantee a replacement or refund. Please contact us immediately if you notice an error so we can attempt to update your order before it is processed.

Lost, Delayed or Missing Packages

If your package has not arrived within 30 days after the estimated delivery window, please contact our support team. We will investigate the shipment with the carrier and, if appropriate, provide a replacement or refund in accordance with our Refund Policy.

Contact Us

If you have any questions regarding your shipment or need assistance with your order, please contact our customer support team. MizzHub@gmail.com We're always happy to help.